Key Results:
- Reduced Pillow Requirement: Previously, each bed required four pillows, but after switching to our high-quality pillows, The Speyside Hotel found that two pillows per bed were sufficient. Not a single guest has requested an extra pillow since the change.
- Operational Cost Savings:
- In October 2024, the hotel sold 334 room nights, using 606 pillowcases, which averages to 1.81 pillowcases per room sold (considering single-night and multi-night stays).
- For comparison, in October 2023, the hotel sold 359 room nights and used 908 pillowcases (an average of 2.53 pillowcases per room).
- Projected annually, The Speyside Hotel expects to reduce pillowcase usage from 10,130 in 2023 to 7,240 in 2024. This reduction translates to a significant decrease in washing costs, with projected savings of over £1,098 in the first year alone.
- Guest Feedback: Guests have responded positively to the upgraded sleep experience, with several commenting on the improved comfort.
The remarkable results at The Speyside Hotel offer an enticing glimpse into the potential savings and operational efficiencies that larger hotels could achieve. For example, in a 200-bed hotel operating at an 80% occupancy rate, the savings from reduced pillowcase use and laundering costs could easily exceed £10,000 in the first year alone, with projected savings reaching over £74,000 across five years.
Imagine the benefits: fewer pillows needed per bed, a reduced frequency of laundering, and lower operational costs—all while delivering a high-quality sleep experience that keeps guests coming back. For city-center hotels with high turnover and frequent single-night stays, the impact could be even more substantial, as each pillowcase saved directly reduces both laundry expenses and time spent by housekeeping.
For hoteliers looking to optimize costs and create a superior guest experience, these numbers highlight the value of investing in quality bedding products that stand the test of time.
Environmental Benefits: A Step Towards Sustainability
Beyond operational savings, switching to high-quality, long-lasting pillows has meaningful environmental advantages. With fewer pillows needed and a reduced frequency of laundering, The Speyside Hotel has significantly minimized water and energy usage. This reduction in washing not only saves money but also decreases the hotel's overall environmental footprint—a win for both the business and the planet.
For larger hotels, the sustainability impact is even more pronounced. By cutting down on pillowcase use and reducing laundry loads, hotels can make a substantial contribution toward water conservation, lower energy consumption, and a reduction in detergents and chemicals entering the wastewater system. This commitment aligns with growing guest expectations for environmentally friendly practices and demonstrates a proactive approach to responsible hospitality.
At a time when sustainability is becoming a crucial consideration for travellers, adopting such eco-conscious measures can also boost a hotel’s reputation and appeal. Through these small but impactful choices, hotels can show they care about reducing their environmental impact, supporting a sustainable future while enhancing the guest experience.
A Partnership Built on Comfort and Cost-Efficiency
We’re thrilled that our partnership with The Speyside Hotel has not only enhanced guest satisfaction but also helped them achieve their business goals. As more hotels experience these benefits, we look forward to supporting their transition to premium quality and cost-effective solutions for their guests.
A Word from Mark Huntley, General Manager at The Speyside Hotel:
“If you’d cold-called me initially, I might have been sceptical. But after seeing the numbers and experiencing the quality first-hand, I’m convinced of the value. The operational savings, combined with the overwhelmingly positive guest feedback, make this an investment worth making. I’m excited to see what more we can do together.”
Final Thoughts
For The Speyside Hotel, upgrading to our pillows has been a strategic decision that continues to deliver. We’re excited to see more hoteliers recognizing the dual benefits of comfort and cost-effectiveness and welcome future partnerships with establishments aiming to improve their guest experience.
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Are you a hotel looking to elevate your guests' sleep experience and achieve operational savings? Contact us today to learn how our pillows can make a difference in your property.